Mallorca has multiple independent resort markets. An island-wide advertisement does not necessarily mean the same stock, delivery fee or breakdown support is available in Palma Nova, Alcúdia, Cala Millor or a rural property.
Mobility Abroad does not hire equipment, accept bookings or take customer payments. This guide helps you compare providers and choose equipment; any contract is made directly with the selected supplier.
Arranging mobility scooter hire in Mallorca
Book early enough to discuss the user and the holiday rather than accepting whichever scooter remains available. Give the provider the user’s weight, height, mobility, balance and transfer ability; the full accommodation address; lift and doorway measurements; and the routes the equipment is expected to cover.
Coastal resort centres can be relatively manageable, but the island also contains steep old towns, long promenades and widely separated developments. Equipment must be matched to a specific base. Island excursions may involve adapted transport rather than riding a hired scooter beyond its intended resort. Confirm whether the equipment can be carried in the planned vehicle.
Choosing the scooter
- Portable scooters: easier to transport and store, but often have smaller batteries, wheels and seats.
- Medium pavement scooters: a useful compromise for many resort journeys, subject to hotel access.
- Larger scooters: may add comfort and range but require more turning, storage and lift space.
Ask for the make or model, safe user weight, overall length and width, turning circle, charger type and realistic range. A manufacturer’s maximum range is not a promise of holiday performance.
Wheelchair and powerchair hire in Mallorca
For a manual wheelchair, state whether the user self-propels or is pushed, the seat width required, footrest needs and whether the chair must fold into a vehicle. Small transit wheels can be difficult on uneven paving. Self-propelled rear wheels add independence but increase overall width.
For a powered wheelchair, provide posture, control, weight, seat-width and transfer information. Confirm battery range, joystick position, charging and whether the chair can be transported in the intended transfer vehicle. A mobility scooter is not a substitute for a powerchair when the user needs postural support or cannot transfer safely.
Hoists, commodes and shower equipment
Clinical or personal-care equipment requires more than a product name. For a mobile hoist, confirm safe working load, leg clearance beneath the bed or chair, turning space and the correct compatible sling. For shower chairs and commodes, record seat width, arm arrangement, brakes, aperture, overall dimensions and the bathroom doorway and shower threshold.
Ask an appropriate occupational therapist or clinician for advice where the traveller’s needs are complex. The hire provider should not guess a sling or transfer method from a short telephone description.
Where to stay and use the equipment
Palma and the southwest, the Bay of Alcúdia and the east-coast resorts operate as different delivery zones. Confirm the municipality and full postcode with the supplier.
Request current photographs or video of the external approach, entrance threshold, reception route, lift, bedroom and bathroom. Confirm that the hotel permits the selected equipment and identify an agreed charging location that does not obstruct a corridor or fire exit.
Delivery to a hotel, apartment or villa
Likely arrival gateway: Palma de Mallorca Airport. Ask whether the supplier has local engineers or sends support from Palma. Delivery on arrival and collection before an early flight should be agreed in writing.
Write the arrival date and local handover time unambiguously. Provide a mobile number that works abroad and keep the provider’s number with the travel documents. Inspect the equipment during handover, photograph existing damage and ask for a demonstration before signing.
Questions to ask every Mallorca provider
- Is the quoted item the exact model that will be delivered?
- Are delivery, collection, deposit, damage waiver and taxes included?
- What is the cancellation and early-return policy?
- Who answers the breakdown telephone outside normal hours?
- What response time and replacement arrangement applies at this address?
- Are charger, basket, key and any required accessories included?
- Can the equipment be taken on public transport or in a transfer vehicle?
- Will the supplier provide written terms and a receipt?
If equipment breaks down
Stop somewhere safe, switch the equipment off and check only the simple controls demonstrated by the supplier. Do not attempt unauthorised repairs. Contact the provider, give the precise location and describe any warning lights. Keep taxi and hotel contact details available in case the user cannot continue the journey.
Mobility Abroad booking checklist
- Match the equipment to the user, terrain and accommodation.
- Confirm measurements and the exact model in writing.
- Agree delivery, collection, charging and breakdown support.
- Read the damage, deposit and cancellation terms.
- Reconfirm with the provider and accommodation shortly before travel.
Continue with our broader accessible holiday guide to Mallorca and equipment hire checklist.