Mobility Scooter & Wheelchair Hire in Puerto del Carmen

Puerto del Carmen is Lanzarote’s largest resort and has a long seafront strip. Mobility equipment can be valuable here because accommodation and restaurants extend across a considerable distance.

Arranging mobility scooter hire in Puerto del Carmen

Book early enough to discuss the user and the holiday rather than accepting whichever scooter remains available. Give the provider the user’s weight, height, mobility, balance and transfer ability; the full accommodation address; lift and doorway measurements; and the routes the equipment is expected to cover.

Avenida de las Playas forms the main coastal route. Many streets rise sharply behind it, while the old harbour area has different paving and gradients. Choose adequate range for the long strip but do not overlook hotel lift length, turning space and the user’s ability to negotiate local ramps.

Choosing the scooter

• Portable scooters: easier to transport and store, but often have smaller batteries, wheels and seats.
• Medium pavement scooters: a useful compromise for many resort journeys, subject to hotel access.
• Larger scooters: may add comfort and range but require more turning, storage and lift space.

Ask for the make or model, safe user weight, overall length and width, turning circle, charger type and realistic range. A manufacturer’s maximum range is not a promise of holiday performance.

Wheelchair and powerchair hire in Puerto del Carmen

For a manual wheelchair, state whether the user self-propels or is pushed, the seat width required, footrest needs and whether the chair must fold into a vehicle. Small transit wheels can be difficult on uneven paving. Self-propelled rear wheels add independence but increase overall width.

For a powered wheelchair, provide posture, control, weight, seat-width and transfer information. Confirm battery range, joystick position, charging and whether the chair can be transported in the intended transfer vehicle. A mobility scooter is not a substitute for a powerchair when the user needs postural support or cannot transfer safely.

Hoists, commodes and shower equipment

Clinical or personal-care equipment requires more than a product name. For a mobile hoist, confirm safe working load, leg clearance beneath the bed or chair, turning space and the correct compatible sling. For shower chairs and commodes, record seat width, arm arrangement, brakes, aperture, overall dimensions and the bathroom doorway and shower threshold.

Ask an appropriate occupational therapist or clinician for advice where the traveller’s needs are complex. The hire provider should not guess a sling or transfer method from a short telephone description.

Where to stay and use the equipment

A seafront or lower-level property reduces climbing. Ask for the exact access route where a hotel sits one or two streets inland.

Request current photographs or video of the external approach, entrance threshold, reception route, lift, bedroom and bathroom. Confirm that the hotel permits the selected equipment and identify an agreed charging location that does not obstruct a corridor or fire exit.

Delivery to a hotel, apartment or villa

Likely arrival gateway: Lanzarote Airport. Confirm whether delivery is included and how the supplier handles a failure outside office hours. Apartments without reception need a firm handover time.

Write the arrival date and local handover time unambiguously. Provide a mobile number that works abroad and keep the provider’s number with the travel documents. Inspect the equipment during handover, photograph existing damage and ask for a demonstration before signing.

Questions to ask every Puerto del Carmen provider

• Is the quoted item the exact model that will be delivered?
• Are delivery, collection, deposit, damage waiver and taxes included?
• What is the cancellation and early-return policy?
• Who answers the breakdown telephone outside normal hours?
• What response time and replacement arrangement applies at this address?
• Are charger, basket, key and any required accessories included?
• Can the equipment be taken on public transport or in a transfer vehicle?
• Will the supplier provide written terms and a receipt?

If equipment breaks down

Stop somewhere safe, switch the equipment off and check only the simple controls demonstrated by the supplier. Do not attempt unauthorised repairs. Contact the provider, give the precise location and describe any warning lights. Keep taxi and hotel contact details available in case the user cannot continue the journey.

Continue with our broader accessible holiday guide to Puerto del Carmen and equipment hire checklist.